AlarmCue privacy and texting terms

AlarmCue, from CueProtect, lets a person send a text with their location to the few people they chose, if they need someone to check on them or need help. AlarmCue does not call 911 or any emergency service, and a text can be late or fail to arrive. In an emergency, call 911.

AlarmCue is a feature of CueProtect, a product of KiddoCue LLC (cueprotect.com). Texts come from CueProtect's number, (860) 780-1394.

How a person agrees to get texts (opt-in)

Someone using the AlarmCue screen in the CueProtect app types the first name and mobile number of a person they trust. The app says: "Each person gets one text and must reply YES. They can reply STOP any time."
That person gets one text: "AlarmCue by CueProtect: [Name] added you to their circle. If they ever need help, you'd get a text with their location. Msg frequency varies. Msg & data rates may apply. Reply YES to agree, or STOP and you won't get anything."
They are added only if they reply YES. If they don't reply, or reply STOP, they are never sent alerts. They can reply STOP at any time to leave, and HELP for help.

Texts you may get

One invitation text when someone adds your mobile number to their AlarmCue circle. You are only added if you reply YES.
Alert texts only if that person asks AlarmCue to alert you. These include a link to their location.
You can reply STOP at any time and you will get nothing more. Reply HELP for help. Message and data rates may apply. Message frequency varies.

What we keep

The first name of the person using AlarmCue, the names and mobile numbers of the people they add, and whether each replied YES or STOP. This is stored encrypted on our server.
When an alert is sent: the person's location. Location sharing for an emergency alert stops by itself after one hour. The people you alerted can still see the last place your phone was seen, and the recent places it was, until the alert is deleted two days later, unless you said you are safe. If the app sends it, your phone's battery level is shown with your location.
When you turn on Watch my trip: your location while the trip is on (at most eight hours). Nobody sees it unless your phone stops moving or stops sending its location, you don't reply OK to the text we send your own phone, and your circle is then asked to check on you. Ending the trip deletes it.
When you ask for a “Get me out of here” call (in the app or by texting CALL ME): the time you asked, so we can place the call to your own phone and limit it to five a day. Nobody else is told, and the call is not recorded.
When you tell your circle you’re going on a date: the first name, place, time and profile link you type. They go only to the people in your circle who said YES, and are deleted after 24 hours, or sooner when you tap “I’m home”.
Words you say or type after an alert, if you choose to. If you turn on listening, your iPhone's speech recognition (from Apple) turns what you say into text. We get only the text, never the recording. The text goes to the people you alerted and is deleted with the alert.
A person can remove anyone from their circle, or delete everything, in the app at any time.

What we don't do

We don't sell or share phone numbers or locations, and we don't use them for marketing.
Your number is used only for the texts described here. Opt-in information is not shared with third parties or affiliates for marketing or promotional purposes.

Questions

Email support@cueprotect.com. CueProtect is part of CueVerse, from KiddoCue LLC.